Which term refers to a service or item offered to guests to enhance comfort and convenience?

Which term refers to a service or item offered to guests to enhance comfort and convenience?

• A. Amenity
• B. Accommodation
• C. Social cue
• D. Physical cue

Answer: (A)

An amenity is a service or item provided to guests to boost comfort and convenience. These are the extra touches that improve a stay, such as Wi‑Fi, complimentary toiletries, in-room coffee, or pool access. The focus is on offerings that add value beyond the basic lodging. By contrast, accommodation refers to the place where guests stay, not the extras; a social cue and a physical cue describe signals or indicators in behavior rather than actual services or items.

An amenity is a service or item provided to guests to boost comfort and convenience. These are the extra touches that improve a stay, such as Wi‑Fi, complimentary toiletries, in-room coffee, or pool access. The focus is on offerings that add value beyond the basic lodging. By contrast, accommodation refers to the place where guests stay, not the extras; a social cue and a physical cue describe signals or indicators in behavior rather than actual services or items.